“此处仅有女卫生间”指示牌引发质疑,商场最新回应
近日,有网友发文称南京景枫中心某楼层指示牌明确标注“此处仅有女卫生间、家庭卫生间和无障碍卫生间。”“仅有女卫生间”的说法引起了网友的质疑,是否大面积取消了男厕?是否给男性顾客带来不便?
An online post sparked public concern after a directional sign at Jingfeng Center, a mall in Nanjing city, Jiangsu province, was seen stating that "This area only has women's restrooms, family restrooms, and accessible restrooms." The phrase "only women's restroom" triggered speculation about a significant reduction in male restroom access, prompting concerns over potential inconvenience for male visitors.
A reporter from Yangtze Evening Post conducted an on-site investigation and found that the mall's B1 floor, as well as the second, third, and fourth floors, are each equipped with both men's and women's restrooms.
At the B1 floor, signage at the entrance to the women's restroom reads: "This area only has a women's restroom. The nearest men's restroom is 50 meters ahead. Please go straight." Another nearby sign adds: "If there's a queue, there's a staff restroom 30 meters ahead that can be used."
沿着指示牌方向前往,首先会经过设有男女厕位的员工卫生间区域,继续向前,还能看到一处标准配置的男女卫生间。
除了一楼没有设置任何卫生间之外,负一楼、二楼、三楼、四楼的卫生间配置较为齐全,包括一个女卫生间、两个男女卫生间、无障碍卫生间、家庭卫生间和育婴室。此外,一楼另设有一个宠物专用卫生间。
Except for the first floor, which has no public restroom facilities, the restrooms on B1 through to the fourth floor are relatively well-equipped. Each of these floors includes a women's restroom, two gender-neutral restrooms, a family restroom, an accessible restroom, and a baby care room. Additionally, the first floor houses a designated pet restroom.
各楼层女卫生间入口处均张贴着明确的指引标语,内容与负一层相同,标注了最近男厕的位置与距离。部分楼层的女厕附近还设有员工卫生间,用于高峰时段的客流分流。
Opinions on the setup of dedicated women's restrooms appear to be mixed. A male employee noted that customers often assume restrooms will be available for both genders and are surprised when they have to search further for the men's facilities. A female staff member observed that queues for women's restrooms are still common on weekends, and the added capacity helps alleviate the problem.
针对网络上的质疑,商场方面介绍了此次卫生间改造前后的具体数据。年初曾开展过一次使用情况调研,结果显示:女卫生间17间,厕位总计118个;男卫生间17间,厕位总计136个。女厕位和男厕位比例约为1:1.15,女厕位少于男厕位。
为缓解女卫生间糟糕的排队体验,依据实际情况对卫生间进行了改造。目前对客卫生间情况:女卫生间21间;男卫生间13间,此次改造减少4间;厕位比例约为1.3:1,女厕位多于男厕位。
此外,商场还开放了各楼层的员工卫生间供顾客使用,至少保障3个男卫生间,其中负一楼、二楼均有4个男卫生间。
To reduce waiting times for women, the mall increased the number of women's restrooms to 21 while reducing men's restrooms to 13. This adjusted the overall stall ratio to approximately 1.3:1 in favor of women. To ensure continued convenience for male visitors, all staff restrooms on each floor have been opened to the public.
Mall representatives also refuted the online rumors, stating: "The claim that 'Jingfeng Center has eliminated men's restrooms' is completely false."
"After three months of operations under the new layout, queues still occur during peak hours," they added. "We have identified several areas in need of improvement, including clearer signage and enhanced sanitation."
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