知名茶饮品牌,被曝喝出青蛙
6月21日,有网友发帖称,自己冲泡奈雪的茶去年生产的小盒茶,结果喝出了青蛙尸体。当事人直言:“太恶心了,差点喝进嘴里。”
A customer's shocking experience with a Naìsnow product went viral after she posted on Saturday about finding a dead frog in her drink. The incident quickly became a trending topic on Chinese social media, drawing widespread public concern and prompting regulatory authorities to step in.
从视频画面可以见到,一杯差不多见底的茶里,有疑似青蛙的物体。当事人介绍,她买的是奈雪小盒茶中的茉莉花茶,里面会有些晒干的茉莉花。“那个干蛙的尸体,和这个白的(花)很像,所以你泡的时候,根本没有办法发现那只蛙。”
当事人还说,这盒花茶是去年生产的,当时是凑单购买的。
According to the customer, she was brewing a box of jasmine tea from Naìsnow which had been manufactured last year. In a video posted online, the nearly empty teacup reveals what appears to be the body of a small frog submerged in the remaining liquid.
监管部门已介入
当事人最新发声
In a follow-up video, the customer said she had handed over the product and the suspected foreign object to a local Naìsnow store. Store employees were seen removing the item from the teacup and placing it on a napkin for inspection. Naìsnow staff reportedly told her the company would handle the matter in accordance with China's Food Safety Law, and that compensation would be provided.
奶茶喝出异物如何维权?
曾有消费者起诉商家
The case has reignited discussion around food safety and consumer rights in China. In a similar incident from August 2024, a consumer in Chengdu, Sichuan province, found a foreign object in a milk tea and demanded compensation under China's Food Safety Law. After failing to settle with the store, the case went to court and was resolved through mediation, with the store paying 500 yuan and promising to improve hygiene and customer service.
根据《中华人民共和国食品安全法》第一百四十八条,消费者因不符合食品安全标准的食品受到损害的,可以向经营者要求赔偿损失,也可以向生产者要求赔偿损失。接到消费者赔偿要求的生产经营者,应当实行首负责任制,先行赔付,不得推诿;属于生产者责任的,经营者赔偿后有权向生产者追偿;属于经营者责任的,生产者赔偿后有权向经营者追偿。
China's Food Safety Law states that consumers harmed by unsafe food can claim compensation from either the seller or producer, with whoever is contacted obligated to take responsibility and provide initial compensate. This responsible party can later recover losses from the other organization.
Courts advise consumers to keep evidence like photos or receipts and pursue claims through negotiation, complaints, or legal action.
来源:中国青年报
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