员工称被要求用手捂化冻虾：手掌灼烧一样难受……寿司郎回应

双语君2026年09月10日约 2 分钟

近日，一名自称寿司郎员工的网友爆料称，门店某“带教教员”要求他用手捂化冻虾，多个话题登上热搜。

9月6日，有自称寿司郎石家庄万象城店员工的网友通过社交平台发帖称，疑因与门店带教教员发生冲突，他于9月5日被该带教老师要求用双手捂热冻虾。

Sushiro has acknowledged that an employee was allegedly made by a trainer to thaw frozen shrimp by hand, describing the incident as a mistake, and has launched a nationwide inspection after the allegation went viral online.

thaw /θɔː/ （使）融化;（使）解冻

The allegation surfaced on Sunday, when a social media user who identified himself as an employee at the Shijiazhuang MixC branch in Hebei province posted that the incident had occurred on Saturday following a conflict with a trainer.

该网友表示，他干后厨第一次遇到靠人体温度捂热食材，并称双手冻得通红，手掌像被灼烧一样难受，感觉人格受到侮辱。

据华商报，记者从寿司郎石家庄万象城店了解到，目前寿司郎公司已对此事启动调查程序，涉事的带教教员被停职，门店正在等待公司的调查及处理结果。工作人员表示，门店对于食材解冻有明确要求，需用解冻冰箱缓化或用流水解冻，员工应按照标准作业程序（SOP）执行。

另据南方都市报，9月8日中午，寿司郎相关负责人表示，公司在注意到该信息时，第一时间进行了内部确认。文中提到的并非寿司郎正确的解冻方法，属于部分员工的错误操作。企业目前正在进行所有门店的全面排查，彻底纠正错误操作。

寿司郎相关负责人进一步表示，寿司郎为了保障食材的鲜味和口感，根据食材的特性制定相应的解冻方法以及内部管理操作指南，一般的食材是在解冻冰箱中进行冷藏解冻。

On Tuesday, a Sushiro representative told Southern Metropolis Daily that the company had immediately launched an internal review after becoming aware of the post.

The representative added that Sushiro has developed specific thawing methods and internal guidelines based on the characteristics of different ingredients to preserve their freshness and taste, with most ingredients thawed inrefrigerators.

对此，部分网友认为，带教教员的这一做法不仅不符合后厨食材处理规范，还存在职场霸凌的嫌疑。