网约车绕路致考试迟到“影响发挥”？考生起诉，法院判了……

原本3.3公里的路程预计用时不到10分钟，但网约车因为绕路用时47分钟，最终里程为11公里，导致一名考生迟到。考生称考试迟到影响了其正常发挥，导致其错失“上岸”机会，起诉网约车平台公司索赔4万余元。

On Thursday, Guizhou Baiyun District People's Court has ordered a ride-hailing platform to pay 2,000 yuan in compensation to an exam-taker after its driver took an unauthorized detour, causing the candidate to arrive late for a crucial test.

据悉，去年，小马通过打车软件下单前往贵阳某学校参加考试。下午13时21分，某平台网约车接单。原本3.3公里的路程，预计用时不到十分钟，而该网约车于14时08分才到达目的地，历经47分钟，里程为11公里。

网约车之所以绕路，除了驾驶员未经小马同意私自拼单，送另一乘客导致行程和时间增加，还有系统导航错误的原因。因为绕路，导致小马迟到。

The plaintiff, surnamed Ma, booked a car via the platform on exam day last year for a 3.3-kilometer trip to a school — a 10-minute drive. Instead, the driver took 47 minutes to cover 11 kilometers, arriving over 10 minutes late. The delay resulted from the driver illegally accepting a ride-pooling request without Ma's consent and a faulty navigation system.

plaintiff /ˈpleɪntɪf/：原告

此次考试，小马最终未能进入面试。小马认为，考试迟到影响了其正常发挥，导致其错失“上岸”机会，网约车司机具有不可推卸的直接责任。在与网约车平台公司协商赔偿无果后，小马一纸诉状将该公司告上法庭，要求赔偿其损失4万余元。

Ma argued the tardiness ruined the exam performance and sued the platform for over 40,000 yuan in damages.

tardiness /ˈtɑːrdinəs/：迟到

法院经审理认为，小马打车的目的是准时参加考试，案涉行程的不合理时长导致原告未能准时参加考试，一定程度影响了原告考试的发挥。但考试成绩与考生的综合素质、准备是否充分等因素息息相关，小马未说明其笔试成绩与进入面试的最低分数相差多少。因此，法院认为，小马迟到10多分钟与其未能进入面试并不存在必然的因果关系。

While the court acknowledged the delay likely affected Ma's focus, it noted no direct causal link between the 10-minute lateness and the failure to qualify for interviews. Exam outcomes depend on preparedness and skill, the judge emphasized, and Ma provided no evidence showing how close the score was to the cutoff.

但迟到对考试的负面影响是客观存在的，考虑到小马因本次考试投入了时间和精力，也花费了报考费、车费、住宿费等费用，法院从公平原则考量，酌情支持网约车平台公司赔偿小马2000元，以弥补其遭受的损失。案件宣判后，双方均未提起上诉。

However, citing equity considerations, the court awarded partial compensation for Ma's financial outlays (exam fees, travel, lodging) and time invested. The ruling underscores that drivers altering routes or ride-pooling without consent breach contracts, entitling passengers to refunds and damages.

法院表示，出租车、网约车的驾驶员接单后，在运送乘客的过程中，驾驶员未按平台自带的导航路线行驶，或未征得乘客同意私自拼单、私自改变线路，导致乘客历时及行程加长的，构成违约，应承担违约责任，乘客有权要求承运人退还费用并赔偿损失。

编辑：弓玥琪

来源：中国青年报 贵阳市白云区人民法院 红星新闻