景区回应:涉事演员,已被清退!
A viral social media post on Monday has sparked public outcry and an official apology from a theme park in Jining, East China's Shandong province.
According to the online post, a niece of the author was in the water play area of Glorious Orient when a performer, known as a Non-Playable Character (NPC), intentionally tried to hit her with a water bucket. The child reportedly avoided being struck.
The situation escalated when family members of the child approached the employee to discuss the aggressive behavior. During the ensuing argument, one of the family members suffered from a medical episode identified as respiratory alkalosis, a condition often triggered by stress or anxiety.
In response to the widespread attention the post received, the park issued a formal apology on Tuesday, expressing apologies for the "improper behavior" of an externally hired performer during a water-splashing interaction, which provided a "negative experience" for the visitors involved.
Their investigation confirmed that a performer, provided by a third-party contractor, had engaged in a dispute with visitors due to "personal reasons" during the interactive activity on Monday.
The park said staff immediately provided comfort to the affected visitors and actively addressed their concerns. The performer in question has been removed from all performing duties and dismissed. The park management has pledged to conduct specialized training for all employees to reinforce and strictly standardize service attitudes.
来源:中国青年报
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