和府捞面引争议!“只有面是现煮的”?
Several Chinese consumers have accused noodle chain Hefu Noodles of charging premium prices for centrally prepared meals, after online videos showed soup bases and toppings delivered to stores in plastic bags rather than made on-site.
Customers said that despite spending 30–40 yuan per person, the ingredients appeared to be reheated from pre-packaged supplies, with plastic-wrapped materials visible in store kitchens.
Hefu Noodles said on Wednesday that its products meet national standards and that toppings supplied by its central kitchen do not qualify as pre-prepared dishes, adding that it was unclear whether the ingredients are delivered to stores on the same day.
China's market regulator defined pre-prepared dishes in March 2024 as industrially processed, pre-packaged meals that require reheating or final cooking before consumption.
However, many netizens said Hefu Noodles' practices conflict with in-store claims of "slow-simmered broth" and "freshly stir-fried toppings". While some said they do not oppose standardized food production, they objected to high prices without clear disclosure.
Media commentators noted that although central-kitchen meals may fall outside the formal definition of pre-prepared dishes, the dining experience often fails to match the "freshly cooked" image suggested by branding. Others said the controversy ultimately centers on consumers' right to know, arguing that clearer disclosure would allow diners to make informed choices and help prevent backlash.
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